Privacy Policy

Last Updated: August 31, 2026

Artistsul respects your privacy. This Policy explains how your personal data may be collected, used, stored, shared, and protected when you use artistsul.com. Prepared with regard to the Saudi Personal Data Protection Law (PDPL).

1. Who Is Responsible for Your Data? Sultan Almagablah, independent professional operating under Freelance Certificate No. FL-404706040, Kingdom of Saudi Arabia. Email: Sul_almagablah@hotmail.com. Phone: +966549130454.

2. What Data May We Collect? Name, email, phone, shipping address, order/subscription/booking details, and information you provide when requesting a Commission or contacting us. We do not claim to store your full payment-card details; payments are processed through a secure third-party payment processor.

3. How Do We Collect Your Data? When you create an account, place an order, subscribe to The Postcard Club, book an Experience, request a Commission, or contact us.

4. Why Do We Use Your Data? To process and fulfil orders, process payments, ship products, manage subscriptions and bookings, respond to inquiries, send necessary transactional messages, and process returns or complaints.

5. Legal Basis for Processing Your consent where required, performing your order, complying with a legal obligation, or legitimate interests, to the extent permitted under Saudi law.

6. Who Do We Share Your Data With? We do not sell your data. We share it, only where necessary, with trusted service providers who help us run Artistsul — including our payment processor, our secure data storage provider, our email service provider, and the courier used to ship your order. Each provider only receives what it needs to perform its function. We may disclose data where required by law.

7. Where and How Is Data Stored? In a secured cloud database, with direct access limited to Sultan. We use reasonable measures to protect data, though no electronic system can guarantee absolute security.

8. How Long Do We Keep Your Data? Only as long as necessary to fulfil orders and services and meet legal record-keeping requirements, after which it is deleted or anonymised.

9. Your Personal Data Rights The right to know how your data is processed, request access or a copy, request correction, request deletion where legally applicable, and withdraw consent. To exercise these, contact Sul_almagablah@hotmail.com.

10. Email Communications We send only necessary messages — order confirmations, payment, shipping, subscription, and booking updates.

11. External Links We do not control the privacy practices of external websites linked from our site.

12. Data Protection We use reasonable protective measures and limit direct access to Sultan.

13. Changes to This Policy We may update this Policy when the website or legal requirements change.

14. Privacy Questions and Complaints Contact us at Sul_almagablah@hotmail.com / +966549130454. You may also use rights available through the relevant competent authorities.